LD TECHNOLOGY

ONLINE TECHNICAL SUPPORT

LD Technology offers dedicated online technical support and assistance with software/ hardware installations .
Software patches and updates can be installed on your computer via remote access (internet required). 
 
 
Online Technical support is free only for the device under warranty.
If you are out of warranty, you may charge your card for the fees or replacement of accessories.
You may have the option to extend your warranty for 5 years for a flat fee per year.
For an extended warranty request, please, contact us.

COMPRISES

COMPRISES

Support - Contact - Chronic Care Management - LD Technology

PROCEDURE

PROCEDURE

1. Teamviewer remote control of your computer:                                                                                – If the software is not installed : go in the web site www.teamviiewer.com  and Download automatically the link  Teamviewer Quick support softwareAfter running the link, a window will open with ID (9 digits) and a password (4 digits).                                                                         –  If the software is installed: Open the software and click on the icon “SUPPORT” located on the bottom of the home page. 

2. Send your ID and password to [email protected] 
Please provide your device serial number (located on the bottom of the box) , your name  and phone number.

3. Don’t close the Teamviewer window and don’t turn off the computer.

You must be in front of your computer for technical support as we may need your input and assistance.  If you are not able to be in front of the computer,
you will then have to send a detailed email describing the issue or matter of your request.

+1 305 927-2379 / +1 305 379-9900
+1 754 201-9646
[email protected]

+1 305 927-2379 +1 305 379-9900 +1 754 201-9646 [email protected]

OPERATING HOURS (US Eastern Time Zone)​

Monday / Friday 9.00 – 5:00 pm
Saturday / CLOSED
Sunday / CLOSED

    Any questions?

    WE LOOK FORWARD TO HEARING FROM YOU.